Providing our patients


Our goal at Florida Hearing Matters is to educate and guide our patients to better hearing. Learn more about how your hearing works and our office policies by reviewing the information below.

Patient Forms

Below is our Patient Intake form. Download and print our New Patient Intake Form. This form gives us important information about your medical history. Once completed, bring it with you to your appointment. You’re also welcome to arrive to your appointment early and fill this form out at our office.

Patient Intake Form

Below is our Insurance Claim Form that you can fill out and submit to your insurance provider for reimbursement. We cannot guarantee that our hearing services will always be covered by your insurance policy, but we’re happy to help you navigate these details if needed.

Insurance Claim Form

Insurance & Financing

At Florida Hearing Matters, we’re committed to helping you get the hearing care you need, no matter what your financial situation is. Healthy hearing is priceless, which is why we’ve worked hard to offer you a variety of options for affording our care. We also carry a wide array of hearing solutions to meet every budget.


We currently accept the following insurance providers, but encourage you to contact our office if your provider is not listed below.

  • Medicare
  • Humana
  • United Health
  • Blue Cross Blue Shield
  • Avmed
  • TruHearing Network
  • Epic Network
  • Your Hearing Network


We have partnered with CareCredit to offer our patients 12 and 18 month no-interest financing options. To use this service, you must apply for a CareCredit card by clicking the image below.

Request an Appointment

Need to make an appointment? Looking for patient forms? Have questions or concerns about your appointment? Contact us today… Because your hearing matters!


Call our office today… Because your hearing matters!

Educating our patients

How The Ear Works

The ear consists of three main parts:

  • The outer ear
  • The middle ear
  • The inner ear

The Outer Ear

The Outer Ear is the visible part of the ear, and is called the Pinna. Its role is to channel sound waves deeper into the ear canal, where the sound is then naturally amplified. The sound waves then travel towards a flexible membrane at the end of the ear canal called the eardrum, which then begins to vibrate.

The Middle Ear

The Middle Ear
 consists of the area within the ear just beyond the eardrum. When the eardrum vibrates, it sets the ossicles, or bones within the middle ear, into motion. The ossicles are the smallest bones in the human body, and consist of:

  • Malleus (hammer)
  • Incus (anvil)
  • Stapes (stirrup)

The job of the ossicles is to further amplify the sound traveling into the ear. The stapes attaches to the oval window, which connects the middle ear to the inner ear. The Eustachian tube, which opens into the middle ear, is responsible for equalizing the pressure between the air outside the ear to that within the middle ear.

The Inner Ear

The Inner Ear
 is where the spiral shaped organ, called the cochlea, is located. After the sound waves travel along the ossicles and vibrate the oval window, the fluid in the cochlea then absorbs that motion and in response, causes thousands of nerve endings inside the cochlea to begin moving. These nerve endings transform the vibrations into electrical impulses that then travel along the auditory nerve to the brain. The brain interprets these signals and this is how we hear. The inner ear also contains the vestibular organ that is responsible for balance.

Know the symptoms

Types of Hearing Loss

Conductive Hearing Loss

Conductive Hearing Loss is the result of an issue in the outer or middle ear where sounds are prevented from reaching the inner ear.  Conductive hearing loss is often temporary and easily treated with medication or surgery. In other cases, people with conductive hearing loss often benefit from the use of a hearing aid.

Many factors can cause conductive hearing loss, but some more common reasons are having fluid in the middle ear from colds, ear infections, allergies, perforated eardrum, impacted earwax, benign tumors, swimmer’s ear, foreign obstruction in the canal, and absence or malformation of the outer ear, ear canal, or middle ear.

Watch this video for more information.

Sensorineural Hearing Loss

Sensorineural Hearing Loss is a type of hearing loss resulting from an issue in the inner ear, and occurs when the tiny hair cells in the cochlea are missing or damaged.  The hair cells are responsible for producing nerve signals to the brain in order to interpret sounds.

The more common causes of sensorineural hearing loss include illnesses, ototoxic drugs, genetics, aging, head trauma, malformation of the inner ear, and exposure to loud noise.

Watch this video for more information.

Mixed Hearing Loss

Mixed Hearing Loss is a combination of conductive hearing loss and sensorineural hearing loss.  It typically occurs when there is damage to either the outer or middle ear as well as the inner ear or auditory nerve.

Call our office today… Because your hearing matters!