Most hearing aid issues we see in our office can be resolved on the spot — often within minutes — without sending anything to the manufacturer. Whether your device is suddenly silent, intermittent, sounding muffled, or whistling, a quick visit to our Fort Lauderdale office is usually faster than dealing with the manufacturer’s online warranty process. We service hearing aids of all major brands, not just devices we sold.
Common In-Office Repairs
Wax-blocked receiver or microphone
The single most common cause of suddenly muffled or silent hearing aids. We replace the wax filter and clear the microphone ports in 5 minutes. If the receiver itself is damaged, we often have replacement receivers in stock for current-platform devices.
Damaged or worn dome / ear tip
The soft tip that goes into your ear canal wears out after 3–6 months of use. We stock replacement domes for all major brands and sizes. Quick swap, no charge for established patients.
Battery contact corrosion
Common in South Florida humidity, especially with zinc-air batteries. We clean the contacts and test for proper connection. Often resolves intermittent on/off issues.
Tubing replacement (BTE devices)
The clear tubing that connects a behind-the-ear hearing aid to the ear mold gets stiff and discolored over time. We replace it in about 10 minutes.
Programming reset or restoration
If a device has lost its programming or seems to have shifted unexpectedly, we can re-program it from your most recent settings. Saved fitting profiles let us restore the device to where it was within minutes.
Bluetooth / smartphone connection issues
We help re-pair the device with your phone, troubleshoot streaming dropouts, and confirm that the manufacturer’s app is configured correctly.
When We Send to the Manufacturer
Some repairs require manufacturer-only equipment or warranty processing:
- Internal electronic damage (water, drop, or impact)
- Severe receiver damage on certain models
- Custom shell repairs on ITE/ITC/CIC devices
- Microphone replacement on some platforms
- Warranty claims on devices still under coverage
When we send to the manufacturer, turnaround is typically 1–2 weeks. We’ll often provide a loaner device for the interim if available.
Devices We Service
We service hearing aids from Phonak, Oticon, ReSound — the brands we fit in our office — as well as other major manufacturers including Widex, Starkey, Signia, and Unitron. If you bought your hearing aids elsewhere and need professional service in Fort Lauderdale, we’re happy to help.
Walk-Ins Welcome for Quick Repairs
For minor issues — new batteries, dome replacement, quick cleaning, basic troubleshooting — you don’t need an appointment. Just drop by during business hours and we’ll fit you in. For more complex repairs, calling ahead lets us prepare and (if needed) order parts in advance.