Bought your hearing aids elsewhere? You can still get them properly fit here. Hearing aids shipped to you out of the box are set to generic factory presets — they’re not adjusted to your audiogram, your ear acoustics, or your lifestyle. That’s why so many patients say their online or Costco hearing aids “sound okay but not great.” A 30-minute in-person programming session is often the difference.
What Brands We Program
We program hearing aids from a wide range of brands and sources, including:
All Jabra Enhance Select models — Select 700, 300, and 50R. Direct-to-consumer hearing aids shipped from Jabra need real-ear verification to perform at their best.
Costco’s house-brand hearing aids (often Phonak or ReSound technology rebranded). We can fine-tune them to your audiogram and lifestyle programs.
Eargo, Lively, Audicus, MDHearingAid, and most other DTC brands — depending on whether the device is programmable through our software.
Moved to South Florida with hearing aids from a previous provider? We can take over your programming and follow-up care.
If you’re not sure whether we can program your specific device, give us a call at (954) 999-5495 with the make and model. Some OTC devices are locked to factory presets — if yours is, we’ll tell you upfront.
Why Real-Ear Verification Matters
Here’s what makes in-person programming with an audiologist fundamentally different from remote/online programming services:
Every ear canal has a different shape, size, and resonance pattern. Two patients with identical audiograms can experience the same hearing aid completely differently because their ear acoustics differ. Real-ear verification is the gold-standard audiology technique where we place a tiny microphone in your ear canal alongside the hearing aid, then measure exactly what sound is being delivered to your eardrum — not what the manufacturer’s software claims.
We then program the device to match your individual ear acoustics. The difference is often dramatic. Patients regularly tell us their hearing aids sound better after one session of real-ear verification than they did after weeks of remote adjustments.
Online programming services — even the ones included with Jabra Enhance — can’t do real-ear verification because they can’t physically measure what’s happening inside your ear canal. That’s the gap we close.
What’s Included in a Programming Visit
- Hearing evaluation — if you don’t have a recent audiogram, we’ll do one. Programming hearing aids without an audiogram is guessing.
- Real-ear verification — the gold-standard fitting technique most online services skip
- Audiogram-based programming — we set the device to your exact hearing loss profile
- Lifestyle program setup — restaurant program, TV program, phone program, music program (depending on what your device supports)
- App setup and pairing — if your device has a companion app (Jabra Enhance app, Costco app, etc.), we’ll get it set up on your phone and walk you through how to use it
- Counseling on realistic expectations — what your device can and can’t do well
- Adjustment session if needed — we’ll often schedule a follow-up 2–4 weeks later to fine-tune as your brain adjusts
Honest Disclosure
Some devices can’t be programmed by an outside audiologist. A few OTC brands lock their devices to factory settings or remote-only programming. If your device falls into that category, we’ll tell you during your first visit and refund any pre-paid programming fee.
We’ll also give you our honest opinion on whether the device you bought is right for your hearing loss. Sometimes patients buy devices that aren’t a good match — you deserve to know that even if it means we recommend something else.
Pricing
Pricing depends on the device, the complexity of the programming needed, and whether a hearing evaluation is required. We don’t publish a flat fee because patients’ needs vary — some sessions are 30 minutes, some require multiple visits.
For a price quote, call us at (954) 999-5495 with your hearing aid’s make and model. We’ll give you a clear, all-inclusive estimate before you commit. No surprises.
Common Situations We Help With
- “I bought Jabra Enhance and the sound is robotic / muffled / too loud”
- “My Costco Kirklands don’t help me in restaurants”
- “I tried the remote programming and it’s not working — can someone see them in person?”
- “I’m new to South Florida and need someone to continue my hearing aid care”
- “My online hearing aids worked fine for a year but they don’t feel right anymore”
- “I want a second opinion on whether my hearing aids are programmed correctly”
When We Might Recommend Different Hearing Aids
Programming can only do so much. If your online or Costco hearing aids aren’t the right amplification range for your hearing loss — or if the technology genuinely doesn’t fit your lifestyle — we’ll tell you. We won’t pressure you to upgrade, but we’ll be honest about what we’re seeing.
If you do want to explore other options after the programming visit, we work with Phonak, Oticon, and ReSound — the three leading manufacturers used by audiologists. Take our 60-second quiz to see which brand and model might be the best starting point.